TEAMS

Keep operational knowledge readable at 3am.

A runbook should be easy to find, easy to trust and obvious when it is stale.

The problem

Incident steps that live in a slide or a forgotten doc are hardest to trust at the moment someone needs them.

What goes in the repository

Incident procedures
Diagnostics
Recovery
Escalation
Ownership
Dependencies
Post-incident changes

runbooks/
├── index.md
├── api-outage.md
├── database-recovery.md
└── escalation.md

Why an open repository helps

A runbook in the repository can show its history, its owner and whether it is still the procedure you mean.

How Okide helps

Okide keeps the procedure readable and its freshness visible, so a stale runbook is easier to notice before it is followed.

Humans and agents, same files

Operational agents can reference explicit runbooks rather than improvising procedures from model memory.

OPEN BY DEFAULT

Keep the repository. Change the tools around it.

The useful runbook is the one someone can find, read and know is current. Okide helps you work with the repository without turning it into an Okide-only format.

Learn about Open Knowledge Format → Download Okide — free

Related use cases

ROLES

Operations knowledge

Document how the work actually runs.

operations/processes/

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ROLES

Engineering knowledge

Preserve architecture, decisions and technical context.

engineering/architecture/

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COMPANIES

Policies & procedures

Keep important rules versioned and reviewable.

policies/security.md

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