Home / Use cases / Internal assistants

AGENTS

Ground internal assistants in knowledge your team can fix.

When an answer is wrong, the source should be something a human can inspect and improve.

The problem

Assistants that answer from prompts and opaque memory are difficult to correct. The wrong answer has no file to edit.

What goes in the repository

  • Company FAQ
  • Policies
  • Terminology
  • Product information
  • Procedures
  • Team context
  • Trusted references
company/
├── index.md
├── faq.md
├── policies/
├── product/
└── glossary.md

Why an open repository helps

A wrong answer that points at a file can be fixed in the file. A wrong answer that points at a prompt is harder to find.

How Okide helps

Okide is where the FAQ, policies and glossary are maintained, so the assistant and the team are looking at the same source.

Humans and agents, same files

The assistant reads maintained source material instead of hiding critical organizational knowledge inside prompts or opaque memory.

OPEN BY DEFAULT

Keep the repository. Change the tools around it.

The useful correction is an edit to the knowledge, not a longer prompt. Okide helps you work with the repository without turning it into an Okide-only format.